Service & support

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We will give you the best possible assistance:

  • Profound analysis of needs
  • Software consultancy
  • Help for hardware questions
  • Setup and installation of E.P.O.S.
  • Profound on-site training for your employees
  • Extensive training documents
  • Sustainable hotline by phone and email
  • Remote access maintenance
  • Regular updates

 

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E.P.O.S. consultancy

For questions about E.P.O.S. please contact our sales department under epos@matusch.de.

 

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Support tool / Remote Access

With the support tool our technician is able to connect directly to your computer through a save internet connection. He can show you on your screen how to do something or you can watch him working.
Please click on the following link and then in the two dialogues on the button <run>.
Further advice you’ll get from our technician.

» Start support tool V3